"You went above and beyond for us, and you didn't have to. We would have never known. For that, you are a good man and we appreciate your business and honesty!!!
The project is finished, on time, and was the price that I was quoted.
Richard was the ONLY contractor out of 5 people who quoted my roof, who called when he was going to be late, and even then, he was only 5 minutes late!!! That meant a lot to me because it showed that he valued my time as much as his. When some issues arose along the way, he did everything in his power to make them all right!! He made us feel like he was truly concerned with our happiness with the project and he did everything to make it all right. We truly feel that he conducted himself in our best interest!! The project was finished on time and it looks amazing!!! We would have him back for more work in a heartbeat and will defiantly recommend him to our friends and family!!"
"Richard, I just wanted to drop a word of thanks for the excellent work you and your crew completed on my new salon. I must say that it was a pleasure to work with you. I most enjoyed the personal attention you extended to me and my foreman at the onset, in providing detailed information on the uniqueness of the project. You met with me a few times to answer all of my concerns and you even provided other recommendations that would further compliment the outstanding roof work you completed. Punctuality and customer service should be your mottos, and rightfully so. You were kind enough to allow me an opportunity to see as much as possible and get in some excellent photos to mark the occasion.
I would be remiss to not discuss the benefits of the product itself. Since it was such a hot day following the application, the temperature control was remarkable and immediate! Polyurethane Foam Roof is sure to save thousands in utility cost. You have my assure that I will continue to sing praises to Elite Roof Systems for years to come and I will use you and your products again on my future projects. "
"We have a Victorian Home that was built in 1888. We were finishing the attic for extra rooms and a bath but heard that we could never be able to keep them cooled or warm. We found Richard and he sprayed the foam insulation on the roof line and in one very cold month we saved over 50% in heating cost:))) YEA Richard.... I hope it continues through the summer months too.... "
"Richard handled our roofing/insulation issues as a professional, there were no high pressure sales, only recommended what was needed. Our roof was completed on time and budget, just as he told us it would be, Great Job!!!! "
"Richard, thank you for all of your help. It looks great! "
"Richard I am very pleased will your work and customer service!
Thanks for fixing things right!"
" I have worked with your company since 2007, during which time KC Roof Care has completed multiple roof replacements along with multiple roof restorations for our company. Richard has always identified our issues and makes his recommendations for the appropriate repair with cost and quality always in mind. It is hard to identify a quality roof company that you can trust and one that completes the work in a timely manner while not sacrificing quality, but you have been that company for us. We have used them for three total roof replacements and four roof restoration projects over a four year time span and have experienced no issues with any of their work. They also provide one of the best warranty coverage we have found. I have always been impressed by Richard and his company’s professionalism, and I would highly recommend KC Roof Care to anyone in need of roof repairs or interested in purchasing an entirely new roof. "
"On a scale of 1 to 10 with 10 being the best, I would rate your team as a 10. This rating is largely due to the excellent service and professionalism of the crew. The crew arrived on time and told me what they intended to do and "how" they would do the work. Once finished, they walked me through the job and explained each step and what was done. The crew was proud of their work and it showed! I own a business and I know how hard it is to find and keep good people. My encounter with your crew, was positive in every way. When I thanked your foreman after the job, he thanked me for my business and said, "We know your business keeps us working!" His professionalism was genuine, not pressed or trained. Great job!"
"I give you guys a 10! Great communication, arrived on time, explained what was being done, were earful of our concerns, cleaned up all the mess, workers were very nice and respectful."
"I was completely satisfied with the quality of work so I would rate the quality of work 10. Also I will recommend your business to others. Thank you for a job well done."
"The crew did a great job and were super courteous. They answered all of my questions, let me watch the process, and cleaned everything up after they were done.
10 out of 10 from me. "
"I give it a 1O. Many times, guys don't clean up after themselves that well, but your guys not only got the job done, but they left the place as clean as when they arrived."
"I am completely satisfied with the work done. You have an excellent company. Starting with my salesperson - he was awesome - professional, knowledgeable, accessible, responsive, an excellent guy. Then the crew was fantastic, very professional and did excellent work. They returned and repaired a small area afterwards as promised. Your company is excellent. Outstanding customer service, responsiveness, and you stand behind your work, and communication is thorough, timely and professional. I am very, very happy with the work and all employees I encountered. I will be sure to refer your company to anyone I can, with confidence. I give you a score of 10. "
"At this point in time I am going to give it a 10 because everything looks amazing. The crew that was here last week were amazing. They explained to me the process and were very informative when I had questions. I would highly recommend your company to anyone. The whole process was very interesting to see first hand. I really appreciate the communication and job that was completed."
"I would like to take this oppurtunity to convery my experiences with Richard Tooley and Elite Roof Systems.
Skyline Roofing contracted Richard to complete a 138,600 square foot metal roof restoration project for us. This was not a simple project due to the exsisting conditions of the metal panels, high tech tenants, multiple levels and elevations and the general enviroment.
Prior to commencement of work, Richard was great at communicating his strat date and what I needed to coordinate on my end. The project took a little over 3 weeks to complete, in which time Richard faced a blizzard, another snow sotmr, rain, morning dew and several days of extremely high winds. All the time he persevered and kept the job on track. During the restoration process he kept me informed on any and all incidences and details that enabled me to communicate clearly and timely with my client as well as tenants and manufacturer reps.
The completed job looked beautiful and everyone involved was very happy with the final project. I would not hesitate to recommend Richard and Elite Roof Systems for any project, regardless of complexity or size, for which he felt capable of completing."
"Richard took on a big project with our 50yr old restaurant roof. Our flat concrete roof was deteriorating quickly. We had multiple indoor water leaks and the surface of the roof was shedding layers. Richard was quick to respond to our call, surveyed our situation and was prompt with suggestions and a bid. He brought us a sample of the coating system he recommended and information on the product and warranty. He showed us aerial views and photos he had taken of all the bad areas in need of repair. After approving the work, he was prompt on getting us scheduled. The entire process was very professional. Richard kept us informed each step of the way. He took numerous photos as he worked, showing us the condition of the roof and making suggestions along the way. He was on the job site and answered any questions we had. We have more than five AC units on our roof along with Walk-in cooler condensers and hood fans. Richard made sure everything was removed and replaced, not just coated up to the unit, guaranteeing a solid coating of the roof. He was very thorough and kept the project on time. After the roof repair was complete, Richard took time to show us each aspect of the repair, talk through any concerns we had and offer recommendations he had for future maintenance. We are so happy to say that he has eliminated the water that was coming inside of our building. We are very pleased with the finished results. The new roof surface allows us to stop wasting money on costly water damage repairs and allows us to focus our attention on our business. We highly recommend Elite Roof Systems and Richard Tooley."
"I had Richard Tooley come down to Oklahoma City last September to coat a Bass Pro Shop for me. It was about 700 squares. He came in and preformed his work in a very timely matter and finished it in about 9 days. Everyone was pleased with the results of his labor and how the roof looked. I would have no problem using his services again."
Andrew J Farl
"The crew did a great job and were super courteous. They answered all of my questions, let me watch the process, and cleaned everything up after they were done."
"It's a rare thing to come across someone I feel I can truly call a professional, and this is the case with Mr. Richard Tooley. He has done a good number of jobs for my company to date, and I can't imagine using any one else on my coating jobs. He has the equipment, the well trained crew, and the absolute knowledge in what he does, he gets the jobs done, usually before deadlines, and never after. His work has been flawless for us. Truly goes above and beyond, and is honest about every aspect of his work, truly a gentlemen. I will continue using Richard for all my larger projects, I cannot imagine bothering to look elsewhere, as he brings to the table honesty and integrity, and frankly, does the job less expensively than my own crews would. Feel free to contact me any time regarding info about Richard and though I seldom heap praise on a vendor, Richard is one of the very few that not only deserves it, he has earned it! "
"Richard, thank you for the work that you performed on the Landmark lofts in New Braunfels. After walking the project with they owner you made me look like a hero to my customer. You and your team got it finished ahead of schedule and overcame every obstacle that came at you with that historical building. When you came back after leaks were noticed you insured that none of the leaks were from the roof and all were from the bricks and gave us a solution to fix those. I could not be any more happy with the results of this roof. I would recommend Elite roofing to anyone who asked me. "
"To whom it may concern:
It has been our pleasure at American WeatherStar to work with Richard Tooley at Elite Roof Systems the last few years. Richard seems to be a genuine and honest business owner that takes pride in a job well done. He has completed several projects with American WeatherStar and one of which, Gieske Custom Metal Fabrications, won our Spotlight on Excellence Award in 2012.
Mr. Tooley’s experience with a wide range of product chemistry in various climate conditions makes him a preferred applicator in my opinion. He understands what it takes to get large projects completed properly and on time delivering a first class restoration or roofing system to his customer. "
"It is great pleasure that I give my reference for Richard Tooley. As Vice President of Galt Construction, Mr. Tooley and his company have subcontracted for numerous roofing projects throughout the past 5 years.
Mr. Tooley’s key projects with Galt construction include: General Electric, Houston, Texas for 400,000 square feet of coatings; Agape Faith Fellowship, Dallas, Texas for 50,000 square feet of coatings; All Star Storage Facility, Phoenix, AZ for 120,000 square feet of coatings; and Hillsdale Freewill Baptist College in Moore, OK for 45,000 square feet of coatings. All of these projects have received a Manufacturer Inspection Rating of 10 out of 10.
I will state that Richard Tooley fully understands the coating application and standards, and he has the capability to complete any size project on time with manufacturer specified compliance."